Shipping Info
✦ DELIVERY ✦
All orders are shipped from Spain by "Correos España"
Once the package reaches the destination country, your local Post Service (USPS, Post Japan, Deutsche Post...) will deliver the package to your shipping address.
✦ ALL International orders include tracking! ✦
When you place your order, please double check your delivery address and data should there be any mistake preventing delivery.
If the parcel is returned back to me due to incomplete information and you would like a reshipment you would have to pay for the shipping costs again.
Please note that it may take several weeks to ship from Spain and I cannot be held responsible for postal delays due to busy periods such as holidays.
✦ HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? ✦
For In-stock items our processing times are 3-15 days, depending on the volume of orders.
For Preorder items the processing time might vary dependig on the product purchased. However, anyone who purchases a preorder item will be kept updated regarding the preorder process.
Once your order has been shipped, the delivery time will depend on the efficiency of your local postal service, the current situation regarding the COVID-19, holidays, postal strikes and so on, but here are some estimated times:
✦ SPAIN: 2-10 business days
✦ EUROPE: 7 - 20 business days
✦ INTERNATIONAL: 15 - 30 business days
I'll try to ship your order as soon as possible but I cannot be held responsible for postal delays as it is out of my hands and it's something I cannot control.
✦ AVAILABLE SHIPPING OPTIONS ✦
✦ Local Shipping - SPAIN / Envíos nacionales - ESPAÑA ✦
✦ Envío Ordinario: NO incluye número de seguimiento
✦ Envío Certificado: Incluye número de seguimiento
✦ International Shipping ✦
✦ Lightweight Shipping: Includes Tracking Number
*Signature is NOT required and DOES NOT include Shipping Insurance for loss or damage
✦ Certified Shipping: Includes Tracking Number
*Requires signature upon delivery
✦ Priority Shipping: Includes Tracking Number + Shipping Insurance for loss or damage
Delivery: 4-10 business days approx.
*Requires signature upon delivery
Let customers speak for us
from 669 reviews
I adore the pin so much! It’s absolutely gorgeous and worth every penny. The free-be sticker was very sweet and a nice touch. When the Italian bags come back in stock, I know I’ll get the Diasomina one and this pin will be front and center!

He is so well made and the colors look so good I love it so much 😭🙏

Everything I order arrived within about a week and everything is such high quality! I especially love the extra goodies that were included. So generous!!

They’re so cute and the quality is amazing <3

The pin is excellent quality, the sticker is cute. Everything was packed nicely.

Ever since fellow honest came through twisted wonderland, I fell in love with this fox 🦊❤️ and when I saw that it was preordered, I knew I have to get my hands on him. Worth the wait! Hopefully if there are stickers of fellow honest, I’ll gladly be buying a lot to put on my laptop❤️

I just got the bag today and I’m absolutely thrilled with it! Although I don’t have many charms, I plan to make this bag my everyday bag for work, and the detailing is absolutely beautiful and I’m in love! Thank you for your hard work!

I love the embroidery and the little photo card was a pleasant surprise.

I'm very happy and basically screamed when I got the notification that the bag was delivered. It's absolutely gorgeous and came a lot quicker than I thought. Thank you so much for designing such a beautiful bag.

There was some little trouble with the post office, but Ayu took care of it very quickly. She responds to the messages promptly and is very kind and helpful! In the end, I got my General Lilia pin without an issue, and Ayu even sent a Diasomnia sticker with it as a little gift :) Thank you, Ayu!

I love how spacious & extremely well made these bags are! I needed a perfect spot to put all my Jamil merch & it delivered. It’s now my default personal item travel bag when I go on flights. It’s my first ita bag, but it’ll be a hard act to follow!

Incredible!

La cosa más bonita que he visto en mi vida. No me lo gestiono

The pin is so pretty and the details are gorgeous! I can't wait to put it in my Diasomnia itabag now! 😭🫰🏻

The beret is in excellent condition, along with the postcard that she added, and fits well around my head, ensuring that it won't fall off so easily. The design is so cute and simple and is comfortable to wear on nice weather. I couldn't be happier!!!!