When you place your order, please double check your delivery address and data should there be any mistake preventing delivery. 

If the parcel is returned back to me due to incomplete information and you would like a reshipment you would have to pay for the shipping costs again.

Please note that it may take several weeks to ship from Spain and I cannot be held responsible for postal delays due to busy periods such as holidays.

✦ HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? ✦

For In-stock items our processing times are 3-15 days, depending on the volume of orders.

For Preorder items the processing time might vary dependig on the product purchased. However, anyone who purchases a preorder item will be kept updated regarding the preorder process.

Once your order has been shipped, the delivery time will depend on the efficiency of your local postal service, the current situation regarding the COVID-19, holidays, postal strikes and so on, but here are some estimated times:

✦ SPAIN: 2-10 business days

✦ EUROPE: 7 - 20 business days

✦ INTERNATIONAL: 15 - 30 business days

I'll try to ship your order as soon as possible but I cannot be held responsible for postal delays as it is out of my hands and it's something I cannot control.

✦ AVAILABLE SHIPPING OPTIONS  ✦

✦ Envío Ordinario: NO incluye número de seguimiento 

✦ Envío Certificado: Incluye número de seguimiento 

✦ International Shipping ✦

✦ Lightweight Shipping: Includes Tracking Number 

*Signature is NOT required and DOES NOT include Shipping Insurance for loss or damage

✦ Certified Shipping: Includes Tracking Number

*Requires signature upon delivery

✦ Priority Shipping: Includes Tracking Number + Shipping Insurance for loss or damage 

Delivery: 4-10 business days approx.

 *Requires signature upon delivery